Manage a critical incident

When faced with a Critical Incident, we advise following the recommended checklist.

A checklist for a Critical Incident response (Word, 60KB) 

The following resources can help support you in dealing with critical incidents.

Bereavement

• Guidance for explaining murder to CYP (Word, 45KB)
• Guidance for sharing sad news to CYP (Word, 30KB)
• Guidance for supporting bereaved CYP (Little Book of Bereavement) (Word, 46KB)
• Guidance for supporting emotional distress in class (Word, 29KB) 
• Information and resources for helping to cope with bereavement and loss (Word, 107KB) 

Communication

• Guidance for written communication including template letters (Word, 35KB)

Suicide

• Guidance for language use when talking about suicide or attempted suicide (Word, 43KB)
• Guidance for Suicide Safer Schools and Colleges (Word, 31KB)
• Guidance on providing support in the event of a suicide (Word, 33KB)