Accessibility statement

Get help to use this website and view our accessibility statement.

This accessibility statement applies to the Essex Schools InfoLlink website.

This website is run by Essex County Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 400% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Website accessibility

We believe that this website is accessible and compliant with the WCAG 2.1 AA standard.

Request an alternative accessible format

Contact our Education Web Team if you need information on this website in a different format. This can include an accessible PDF, large print, easy read, audio recording or braille. 


We will consider your request and get back to you within 20 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. Contact the Education Web Team if you find any problems not listed on this page. 


We will consider your request and get back to you within 20 days.

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us and feedback

Contact the Education Web Team if you have any questions or feedback about this website's accessibility.


Technical information about this website’s accessibility

Essex County Council is committed to making its website accessible. This is under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed.

Improving accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

Content that's not within the scope of the accessibility regulations

Most of our older PDFs and downloadable documents do not meet accessibility standards. However, we plan to ensure that moving forward all PDFs meet WCAG 2.1 Accessibility standards.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

We are developing a strategy to ensure that documents which are essential to providing our services, are made accessible. This includes:

  • information on how users can access our service
  • forms published in word documents and PDFs

The strategy prioritises PDFs that are opened and used regularly or have information that is a statutory requirement.

We are also developing training and guidance to help all document creators develop accessible documents.

We plan to ensure that all essential PDFs meet accessibility regulations by April 2026.

Live Video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 30 September 2020. It was last reviewed on 9 April 2024.

This website was last tested on 9 April 2024. The test was carried out by Invuse.