Manage a critical incident

Find out what is deemed as a critical incident, what support is available and how to report incidents.


Critical incidents are deemed as anything which seriously disrupts and overwhelms the normal running of your school or education setting.

They can cause high levels of distress and include:

  • deaths through accidents, murder, suicide or terminal illness
  • serious accidents involving children, young people or staff members on or off the premises
  • events witnessed outside of the school or setting, for example, serious accidents or assaults
  • significant community events, for example, terrorist incidents or transport accidents