Manage a critical incident

Find out what is deemed as a critical incident, what support is available and how to report incidents.

Report a media incident

Examples of a media incident could include:

  • parents threatening to contact the media
  • using social media to complain

To report a media incident contact our Press Office:

Telephone: 0333 013 2800


For urgent or out-of-hours incidents and press-related incidents:

Telephone: 07717 867 525