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Contact Information

Page last updated: 17/09/2020

​​​​​​​​Please use the contact details listed below to contact the service you need. If you cannot find the details you need, call the Customer Service Centre on 0345 603 2200​. For named contacts within Education download the Essex Key Contacts List​.​
 

Anti-Bullying

For queries relating to the Anti-Bullying service email antibullying@essex.gov.uk

For information and resources visit the Anti-Bullying page.

Attendance Compliance

Advice on the issuing of Penalty Notices and/or prosecutions for non-school attendance. 

Email attendancecompliance@essex.gov.uk

Direct any school attendance matters to the quadrant Attendance Specialists. 

Find this information on the Attendance Compliance page.​

Critical Incidents

To report a critical incident complete the Notification Form​.

The Critical Incident page has information and resources on how to deal with an incident. 

Customer Care - Compliments and Complaints

To submit a compliment or complaint about children's social care, and school/education issues email haveyoursay@essex.gov.uk

To submit a complaint about any other service visit the Essex County Council website.

East of England Health Protection Team

For information on serious health protection issues in Essex email eastofenglandhpt@phe.gov.uk

For guidance on infection control in schools and other child care settings visit the Government website.

For out of hours support call 01245 444 417.

eDBS Service

For any DBS applications or enquiries email dbs.servicecentre@essex.gov.uk

Find advice and guidance on the Essex County Council website.

Education Access - Children Missing Education and Elective Home Education Team

For information on suitable education for pupils who are unable to attend school email cme@essex.gov.uk

Find more information and resources about the service on the Education Access page.

Education Data and Collections

For advice and guidance for schools making statutory data returns to the Local Authority email school data@essex.gov.uk

For further information and resources visit the Education Data and Collections page.

Educational Visits

For general queries with EVOLVE and logins email educational.visits@junipereducation.org

Employee Wellbeing

For professional and confidential counselling for staff email counselling@essex.gov.uk

For general queries about occupational health email occupationalhealth@essex.gov.uk

Visit the Employee Wellbeing page for details on how to subscribe to the service.

Essex Legal Services

For enquiries about Essex Legal Services email els.enquiries@essex.gov.uk

Find more details about subscribing to this service on the ELS page.

Essex Local Offer

For information about support services and local opportunities for children and young people with special educational needs and disabilities (SEND) visit the Essex Local Offer website.

For queries relating to the website email essex.localoffer@essex.gov.uk

Essex Outdoors

Send queries relating to outdoor learning programmes and environmental education to schools@essexoutdoors.com

Find information on what is available on the Essex Outdoors website.

Essex Virtual School

For support and guidance on Essex looked after and previously looked after children email virtual.school@essex.gov.uk

Find further information, resources and upcoming events/training on the Essex Virtual School pages.

Essex Youth Service

For any queries or information relating to the Essex Youth Service email youth.work@essex.gov.uk

Or for further information and resources about the service visit the Essex Youth Service website.

Finance

For schools in financial difficulties, questions about school budgets or questions related to the Consistent Financial Reporting requirements email finance.monitoring@essex.gov.uk

For all other information and resources visit the Finance pages.

Health and Safety

For support and advice related to health and safety issues email hs@essex.gov.uk

For information on how to subscribe to the service visit the Health and Safety pages.

Healthy Schools Programme

For queries relating to the Healthy Schools Programme email public.health@essex.gov.uk

Find more information about the service on the Healthy Schools Programme page.

Human Resources

For support relating to HR email educationhr@junipereducation.org

For information on what the HR subscription package includes visit the Human Resources page.

Infrastructure Delivery

For queries relating to the Infrastructure Delivery service email infrastructure.delivery@essex.gov.uk

For further information and resources about the service visit the Infrastructure Delivery page.

Information Governance

For any queries about data protection, subject access requests and freedom of information issues email igs@essex.gov.uk

The Information Governance pages have more information and guidance. Including how to subscribe to the service. 

Insurance

For queries relating to insurance and risk management  email insurance@essex.gov.uk

For information on how to subscribe to the service visit the Insurance pages.

NQT Induction

For any queries about the NQT Induction service email essexnqt@essex.gov.uk

For further information about the service and what is on offer visit the NQT Induction page.

Payroll and Purchase to Pay

For queries relating to payroll and payment email schools.servicecentre@essex.gov.uk

For further information and resources about the service visit the Payroll pages.

Physical and Sensory Impairment Specialist Teaching Service

For queries relating to the Physical and Sensory Impairment Specialist Teaching Service email educationpsi@essex.gov.uk

Press Team

For support with media related incidents email press.desk@essex.gov.uk or call 0333 013 2800.

For urgent out of hours enquiries call 07717 867 525.

Safeguarding

For support on safeguarding children email jo.barclay@essex.gov.uk

For information and resources relating to the service visit the Safeguarding pages.

School Admissions

For queries on annual and mid term admissions email admissions@essex.gov.uk

For all other information visit the School Admissions Team page.

School Closures

To report a school closure login to the My School page and click 'Report a School Closure'.

For any issues logging in, or to set up an account to the My School page email password.eim@essex.gov.uk

School Meals Service

For general queries or to subscribe to the service email school.meals@essex.gov.uk

For schools that subscribe to this service visit the School Meals Service page.

School Organisation and Pupil Place Planning

Send any queries relating to the School Organisation and Pupil Place Planning service to school.organisation@essex.gov.uk

The School Organisation and Pupil Place Planning page has more information and resources.

Schools Forum

Send Schools Forum queries to yannick.stupples-whyley@essex.gov.uk

For information and resources about the service visit the Schools Forum page.

Schools Recruitment Team

For support and queries about recruitment email teaching@essex.gov.uk

Or for further information about the service visit the Schools Recruitment Team page.

SEND Information, Advice and Support Service

For information, advice and support to parents, carers, children and young people in relation to special educational needs and disability email send.iass@essex.gov.uk

Find more information about the service on the Essex Local Offer website.

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