Please use the contact details listed below to contact the service you need. If you cannot find the details you need, call the Customer Service Centre on 0345 603 2200. For named contacts within Education download the Essex Key Contacts List.
For queries relating to the Anti-Bullying service email email@example.com
For information and resources visit the Anti-Bullying page.
Advice on the issuing of Penalty Notices and/or prosecutions for non-school attendance.
Direct any school attendance matters to the quadrant Attendance Specialists.
Find this information on the Attendance Compliance page.
To report a critical incident complete the Notification Form.
The Critical Incident page has information and resources on how to deal with an incident.
Customer Care - Compliments and Complaints
To submit a compliment or complaint about children's social care, and school/education issues email firstname.lastname@example.org
To submit a complaint about any other service visit the Essex County Council website.
East of England Health Protection Team
For information on serious health protection issues in Essex email email@example.com
For guidance on infection control in schools and other child care settings visit the Government website.
For out of hours support call 01245 444 417.
For any DBS applications or enquiries email firstname.lastname@example.org
Find advice and guidance on the Essex County Council website.
Education Access - Children Missing Education and Elective Home Education Team
For information on suitable education for pupils who are unable to attend school email email@example.com
Find more information and resources about the service on the Education Access page.
Education Data and Collections
For advice and guidance for schools making statutory data returns to the Local Authority email school firstname.lastname@example.org
For further information and resources visit the Education Data and Collections page.
For general queries with EVOLVE and logins email email@example.com
For professional and confidential counselling for staff email firstname.lastname@example.org
For general queries about occupational health email email@example.com
Visit the Employee Wellbeing page for details on how to subscribe to the service.
Essex Legal Services
For enquiries about Essex Legal Services email firstname.lastname@example.org
Find more details about subscribing to this service on the ELS page.
Essex Local Offer
For information about support services and local opportunities for children and young people with special educational needs and disabilities (SEND) visit the Essex Local Offer website.
For queries relating to the website email email@example.com
Send queries relating to outdoor learning programmes and environmental education to firstname.lastname@example.org
Find information on what is available on the Essex Outdoors website.
Essex Virtual School
For support and guidance on Essex looked after and previously looked after children email email@example.com
Find further information, resources and upcoming events/training on the Essex Virtual School pages.
Essex Youth Service
For any queries or information relating to the Essex Youth Service email firstname.lastname@example.org
Or for further information and resources about the service visit the Essex Youth Service website.
For schools in financial difficulties, questions about school budgets or questions related to the Consistent Financial Reporting requirements email email@example.com
For all other information and resources visit the Finance pages.
Health and Safety
For support and advice related to health and safety issues email firstname.lastname@example.org
For information on how to subscribe to the service visit the Health and Safety pages.
Healthy Schools Programme
For queries relating to the Healthy Schools Programme email email@example.com
Find more information about the service on the Healthy Schools Programme page.
For support relating to HR email firstname.lastname@example.org
For information on what the HR subscription package includes visit the Human Resources page.
For queries relating to the Infrastructure Delivery service email email@example.com
For further information and resources about the service visit the Infrastructure Delivery page.
For any queries about data protection, subject access requests and freedom of information issues email firstname.lastname@example.org
The Information Governance pages have more information and guidance. Including how to subscribe to the service.
For queries relating to insurance and risk management email email@example.com
For information on how to subscribe to the service visit the Insurance pages.
For any queries about the NQT Induction service email firstname.lastname@example.org
For further information about the service and what is on offer visit the NQT Induction page.
Payroll and Purchase to Pay
For queries relating to payroll and payment email email@example.com
For further information and resources about the service visit the Payroll pages.
Physical and Sensory Impairment Specialist Teaching Service
For queries relating to the Physical and Sensory Impairment Specialist Teaching Service email firstname.lastname@example.org
For support with media related incidents email email@example.com or call 0333 013 2800.
For urgent out of hours enquiries call 07717 867 525.
For support on safeguarding children email firstname.lastname@example.org
For information and resources relating to the service visit the Safeguarding pages.
For queries on annual and mid term admissions email email@example.com
For all other information visit the School Admissions Team page.
To report a school closure login to the My School page and click 'Report a School Closure'.
For any issues logging in, or to set up an account to the My School page email firstname.lastname@example.org
School Meals Service
For general queries or to subscribe to the service email email@example.com
For schools that subscribe to this service visit the School Meals Service page.
School Organisation and Pupil Place Planning
Send any queries relating to the School Organisation and Pupil Place Planning service to firstname.lastname@example.org
The School Organisation and Pupil Place Planning page has more information and resources.
Send Schools Forum queries to email@example.com
For information and resources about the service visit the Schools Forum page.
Schools Recruitment Team
For support and queries about recruitment email firstname.lastname@example.org
Or for further information about the service visit the Schools Recruitment Team page.
SEND Information, Advice and Support Service
For information, advice and support to parents, carers, children and young people in relation to special educational needs and disability email email@example.com
Find more information about the service on the Essex Local Offer website.