The Environmental Information Regulations 2004 (EIR's) give the right of access to environmental information. The EIR's are like the Freedom of Information Act 2000 but there are some differences:
A request can be:
You must respond to a request within 20 working days. If the request is complex and/or there are many requests from the same person you can use another 20 days.
If it is not clear what is being asked for, you must ask the requester as soon as possible within the 20 days’ timescale. The ICO provide full guidance on processing requests, including the exceptions.
Requesters can complain about your response, this is an Internal Review. If the requestor is unhappy after your complaint response, they can complaint to the ICO.
For advice and guidance, you can contact the ICO helpline on 0303 123 1113 or via live chat.
Essex County Council (IGS) can provide you with support. Find more information on the Information Governance Support website. Or contact the team on: