Contact information

Contact details for services.

Internal services

Find the relevant contact details for enquiries, compliments, complaints, press team and school closures.

Enquiries, Compliments and Complaints

If you have an enquiry, a complaint or want to compliment about

  • children's social care
  • schools or education
  • any of the services that Essex County Council provides

Contact us via our general enquiries online form​.

Press Team

For support with media-related incidents

Telephone: 0333 013 2800

Email: press.desk@essex.gov.uk

For urgent out-of-hours enquiries call 07717 867 525

School Closures

To report a school closure login to the My School page and click 'Report a School Closure'.

Login to the secure area

For any issues logging in, or to set up an account, email password.eim@essex.gov.uk