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Passenger Transport Contact Details

Page last updated: 01/02/2022

  • ​​ – Central hub for all email enquiries into the  Integrated Passenger Transport Unit (IPTU) and it is monitored during normal office hours. This e-mail address can be shared with Parents and should be used to report any concerns or issues on transport, including safeguarding concerns.

  • – this contact is for schools, transport providers and agencies to report any issues relating to behaviour on school transport.

  • - this contact is for SEND Transport Assessment including Specialist Healthcare requirements.

  •  Area’s covered by Mid. Braintree, Chelmsford, Halstead, Maldon, Witham, Southminster and Dengie Peninsula. Out of county - Cambridgeshire

  • Area’s covered by North. Clacton-on-Sea, Colchester, Frinton-on-Sea, Harwich, Mersea Island and Tiptree. Out of county - Suffolk and rest of the UK.​

  • Area’s covered by South. Basildon, Billericay, Canvey Island, Rayleigh, Rochford and Wickford. Out of county - Southend-on-Sea and Thurrock.

  • Area’s covered by West - Dunmow, Epping, Harlow, Loughton, Ongar,  Brentwood, Saffron Walden and Stansted.  Out of county - Hertfordshire and London