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Financial Information for Broadband and Telephony Services

Page last updated: 23/05/2018

Value for Money

At the request of Schools Forum an independent Value for Money Report was commissioned.
The report that was presented to Schools Forum in July 2016 can be found here: Essex Schools Broadband Benchmarking Findings Report 2016.pdf

LA controlled Schools

Your broadband connection is funded by monies being withheld at source on a per pupil basis, as requested by schools forum.

Special schools

The DfE changed the Schools Funding Formula for the 2013-14 financial year and this introduced the three block funding method (Early Years, High Needs and Schools Blocks).  ECC are only allowed to de-delegate funding from schools funded through the Schools Block, that is maintained primary and secondary schools.
Therefore the special schools will be charged directly either by invoice or journal transfer for their broadband provision moving forwards.

Academy schools

You will be billed annually for the service. A quote will be sent to the school in the second half of the autumn term and an invoice will be sent on 1 April. As from April 2018 the change is calculated on how much it costs for the service to be delivered to your school plus a per pupil charge.

If you wish to terminate your service this needs to be done via a letter from the head teacher to the Schools Broadband Manager. The next break point in the agreement  is at 31st March 2020. We require 3 months' notice so the letter of intended termination needs to be received by the last day of Autumn Term 2019 (20th December 2019).
As of 1 April 2015 termination is subject to a decommissioning charge which can be advised on request by email to the Schools Broadband Team.

Schools converting from LA control to Academy status

When you convert to an Academy, Schools Finance return the monies centrally on a prorate basis. The schools broadband team will then invoice the Academy directly for this amount, so the academy continues to pay on a per pupil basis for the remaining part of the first financial year.
An indicative quote for the following full years charges (1st April to 31st March) will also be sent

Telephony “one bill” charges

​From 1 April 2014 you will be charged directly by DUCL (Daisy Updata Communications Limited).

Termination Checklist

When your school is reviewing options for your Broadband provision, to ensure a like for like service you will need to confirm that your new servcie fully replaces checklist below. Please note that everything will need to be in place by 1st April 2020.

To find out when improvements to broadband are coming to the area please look at the superfast Essex web site (

To check what broadband speeds are available to you, you can use any of the commercial comparison web sites such as USwitch, Money Supermarket, Compare the Market etc

 Service Cancellation Activity
WAN LinkLink will be disconnected on 1st April - no additional notification will be given to the school.  DUCL will collect the ECC router within 10 working days of the 1st April.  Failure to allow collection will result in a charge for the equipment.
Web filteringOnce internet access via DUCL has ceased, schools will no longer have access to the web filtering provision.  With immediate effect, responsibility will rest with the Headteacher/Governors to ensure appropriate access to Internet based content and services complies with specifications in PAS 74 – Internet Safety, Access control systems for the protection of children online
IP AddressesAll public IP addresses belong to Essex County Council - Schools Broadband, these will be returned to Essex County Council and will not be available to the school for use after 1st April. The school will need to source new appropriate IP ranges from their new supplier
Attix 5 Your login details will be disabled on 1st April and the data will be deleted on the 30th April to avoid ECC holding data inappropriately
DNSSchool will be responsible for raising a service request to the DUCL service desk to request the redirection of the DNS records to the new supplier.  Once this is completed, Office 365 will also no longer be available so a suitable replacement needs to be sourced and email data transferred
Office 365School will no longer be licensed to use the email addresses unless they have contacted Nominet.  The school will still be able to use Office356 as it is provided free to education by Microsoft but your email addresses will need to be linked to your new domain name.
NominetThe schools broadband service domain name for the school will be deleted on the 1st of April. If the schools wishes to retain any domains held by ECC they will need to contact Nominet and arrange and pay for these to be transferred.
Anti virusSchools that use the Essex license for McAfee or RM will need to remove this license and replace with a suitable alternative
Web HostingSchools that currently host their web site with DUCL.  Accounts will suspended on 1st April and data deleted from the system on 30th April. Alternative Web hosting will need to be sourced by the school
Email Filtering From 1st April the DUCL Barracuda email filtering will no longer monitor and filter email for SPAM and blocked addresses.  Schools will need to ensure that they have a replacement service
Telephony Schools can continue to contract directly with Daisy for telephone services.  However ECC negotiated rates will no longer be protected.


For further information:
Contact: Schools Broadband Team
Tel: 03330 137084​